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Tariff Free Shipment to US Customers

The US government has unveiled import tariffs against a number of countries effective August 1st, 2025. In the case of Canada, a tariff rate of 35% has been levied for all goods not covered under the CUSMA Free Trade Agreement.

Our Audio Sensibility cables are proudly built in Canada and ship tariff-free under the CUSMA Agreement. You won’t pay the recently announced tariffs — so shop with confidence!

The “de minimis” exemption, which allowed goods valued at or under $800 to enter the U.S. duty-free, is being suspended on August 29, 2025. This has major impact on USPS shipments, since a levy will be charged on every package.

Effective immediately we will exclusively use UPS Express Courier or Fedex Express Courier for all shipments. Your orders will arrive to you friction-free using these delivery services.  Note: Entering a phone number with your order is now mandatory since this information is required by the courier services.

Finally we will no longer sell other products (e.g. Furutech, Sbooster, etc) to US customers. This is to ensure that 100% of your order with is CUSMA compliant.

If you have any of these non-Canadian products in your Shopping Cart at time of checkout you will not be able to complete the order. Simply remove the non-Audio Sensibility products from the Shopping Cart to proceed.

If you have any questions or concerns, feel free to contact us at 416-953-8898 via phone/text/WhatsApp.

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Cable Retermination Policy – Used Cables

We often get requests from people who are looking at purchasing our cables used on the Internet and want to get modifications made.

As a general policy we do not do these modifications on used cables. This policy is consistent with other audio cable brands.

Here are some example requests/past experiences:

    • Split a 3.0m cable into three shorter cables. The customer expectation that he/she would be getting three 1.0m pairs.
      • In this case the net result would be two 1.0m and one 0.7m cable to ensure that the resultant cables are as long as factory terminated cables.
      • There would be the expectation that each set of cables have its own identification logos.
      • Labor for doing this is double the time to build from scratch. Think home renovations.
    • Convert RCA cables to XLR cables and vice versa.
      • Some cables like the Signature are distinctly different in construction.
      • For some models cable length would have to be shortened since RCA and XLR connector diameters are different.
    • Convert speaker cables from spade to banana.
    • Fix broken cables.
      • In this case, the seller (original owner) should get us to do this work in advance of listing the product.
      • Request for a minor fix, then find out that the original cable was significantly damage or altered (DIY style)
    • Convert headphone cable from 3.5mm TRS to Sennheiser HD650. Shorten cable length.
    • Ask for a modification with the seller sending the cables to us, then expecting us to forward the cable on to the buyer.
      • In some cases the seller and buyer are in different countries and there are customs/brokerage fees that we get stuck paying.
      • Receiving not as advertised cables from the seller then having to explain this to the buyer.
      • Cables getting lost in transit or not even being shipped to us.

Purchasing our products used from the Internet can offer good value. Here are a few tips for better outcomes:

    • Make sure that the configuration and condition is exactly what you require.
    • Check the seller’s reputation.
    • If you do receive our products in not as advertised state, use the PayPal dispute system.
    • Use the Internet buy/sell platform dispute resolution mechanisms.
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Split Invoice

There are times when you need to split your order payment into two parts. In some cases you may want to have an official invoice to show your boss (husband/wife) for their approval and a second invoice for the balance.

If this situation is applicable, you can select Split $CDN PayPal invoice for your payment information.

 

Once you place your order, we will send two PayPal invoices.

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U.S. Customers Save Even More!

The Canadian dollar is trading at 10 year lows compared to the US dollar. The current Canadian dollar value is fluctuating between $US0.74 and $US0.77. This translates into incredible savings for our US customers!

As a rough guideline you can take approximately 1/3 off the price listed on the web site in Canadian dollars to come up with the approximate US dollar sale price.

Continue reading “U.S. Customers Save Even More!”